Our commitment to a more sustainable future

At Tuur®, we believe that truly restful sleep is only possible with a clear conscience. That’s why we choose honest, local materials, smart designs, and a production process that respects people, animals, and the planet.

Quality, Sustainability and Natural Origin

At Tuur®, three principles are central to every product we develop:

Quality
Sustainability
Natural origin

When we started developing our very first mattress: the Tuur® Original Mattress, we quickly discovered that natural latex was the ideal foundation.

This material ticks all the boxes: it is of high quality, sustainable, and of natural origin.

What is natural latex?

How are the mattresses recycled?

At Tuur®, we believe in circular thinking. That’s why returned products are always given a new purpose. Thanks to the use of natural materials, our products are easy to recycle in various ways:

Reuse through partners

Products that are still in good condition are offered to hotel partners and associations. In doing so, we extend their lifespan and avoid unnecessary waste.

Recyclable cores

Our mattresses are made with a mono core. Since it consists of only one type of material, there’s no need to separate the layers. The core can easily be transformed into yoga mats or insulation material for the construction industry.

Cover with a second life

The removable mattress cover is recycled into felt after use, which is then reused in production.

Local & renewable

Short suppy chain

Tuur® works with various partners across Europe. For example, our latex comes from Belgium and our mattress cover from the Netherlands. This significantly reduces our CO₂ emissions, as the materials do not have to travel long distances.

Solar energy

80% of our production runs on our own solar energy. We have installed more than 1,000 solar panels on our factory roof.

Innovative Technology

We believe in progress. By investing in the latest technologies, we ensure that every product we offer is innovative and of the highest quality.

1. Product quality and delivery

All our mattresses, toppers, pillows, box springs, and love bridges are made in our own Belgian factory. This allows us to control the production chain from A to Z and know exactly what ends up with you as a customer.

Our bedding is produced by small manufacturers in Belgium and Spain, with whom we have been collaborating for years, and is shipped from our own warehouse, allowing us to perform a final quality check on these products as well.

To ensure you can enjoy your order as quickly as possible, we deliver your products in many cases the very next day. The current delivery time is always indicated in the shopping cart. Mattresses and boxsprings are even delivered with free installation and the optional take-back of your old mattress or boxspring.

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2. Easily accessible customer service

Our customer service is available 7 days a week. For most questions, our chat support staff are happy to assist you quickly and accurately, from Monday to Sunday from 7 AM to midnight.

For more specific inquiries such as the use of our products in combination with potential medical issues or requesting a quote for a custom-sized mattress, our Product Experts are at your disposal via email and phone, from Monday to Friday from 8:30 AM to 5 PM (until 4 PM on Fridays).

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3. Fair conditions and easy returns

Choosing a new mattress is already a challenge without having to worry about all kinds of ambiguous terms regarding returns, warranty, and delivery. At Tuur®, you always enjoy 120 nights of trial sleeping on all products, so you can comfortably try out the product.

If you're still not completely satisfied? Then we'll gladly look for a suitable solution with you. Want to return it? Then you can do so smoothly and completely free of charge in Belgium and the Netherlands. Tuur® is affiliated with Thuiswinkel Waarborg, ensuring that you will not face any surprises.

Our Partners

At Tuur®, we collaborate with partners such as Wilderness International and Natuurpunt to protect nature and promote sustainability. These partnerships enable us to actively contribute to nature conservation and the protection of biodiversity. By joining forces, we are committed to a greener future for everyone.

Our donations are used to preserve the sloth's habitat in the Peruvian Amazon rainforest. Wilderness International purchases land in this area to prevent it from being cleared for agricultural purposes, helping to preserve biodiversity and reduce the effects of deforestation.

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We donate 1% of our revenue to Natuurpunt, an organization dedicated to protecting nature in Belgium. Natuurpunt works on the conservation of natural areas and the promotion of biodiversity. Through our contribution, we support their important work and play our part in creating a greener future.

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Smart and sustainable delivery from Belgium

Local shipping

All orders are shipped directly from our warehouse in Belgium. This helps us avoid unnecessary long-distance transport and keeps CO₂ emissions low.

1 pickup per day with PostNL

Instead of multiple trips per day, Tuur® schedules only one daily pickup with PostNL. This reduces the number of transport movements and contributes to a more sustainable shipping process.

Delivery by appointment

For large deliveries such as mattresses and beds, we only schedule delivery once you have selected a date. This way, we avoid unnecessary trips and failed delivery attempts: better for the environment and your peace of mind.

Optional recycling service

For a small additional fee, we take back your old mattress. It is then professionally processed so that materials like latex or textiles can be given a new purpose within the circular economy.

Conscious choices. Proven purity.

GOLS

Our natural latex cores are GOLS certified. This guarantees that the latex comes from certified organic farming and that the production process meets strict ecological and social criteria.